Moderator of /r/Warframe
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| /r/Warframe - Frontpage |
I served as one of the moderators of an official fansite
for the video game "WARFRAME" from the Summer of 2013 to end of year 2016. /r/Warframe is a sub-community on Reddit, a social media site focused on post content and forum-like discussion. Through this volunteer position I was able to network within the gaming industry, while being a formative part of Warframe's early fanbase. I remain proud of the community I helped foster as the game has continued to grow.
Work with Warframe's Developers, Digital Extremes
- Helped Creative Producer Steve Sinclair promote Warframe during the ID@
- Coordinated an impromptu dinner with fans and Community Manager Rebecca Ford (informally dubbed "Tennocon"). Collected attendee names for later in-game reward distribution: http://redd.it/2ffg89
- Followed up with Steve Sinclair for an interview on community questions: http://redd.it/2g5q8b
- Assisted Digital Extremes staff in organizing a Reddit "Ask Me Anything" event, and assisted users in different times zones by asking their questions for them: http://redd.it/2ksp3t
Personal Contributions
- Frequently Asked Questions Page
- Creating and updating
entries for general questions about the game and community
- Livestream Recap Archives
- Written summaries of developer livestreams and special events
- Weekly Discussions Archive
- Maintaining an archive of all Warframe weekly threads, including
- "Warframe Weekends" threads that I created, where players can request help from others and work together
- "Warframe Discussions" threads that I host every week to promote different topics of discussion about game features or specific items
Daily Duties
- Maintaining community standards and enforcing rules for almost 20,000 users
- Answering common and complex questions or concerns
- Addressing player concerns, especially disgruntled users, and keeping them in check
- Content management of threads, removing spam and removing egregiously rude comments
- Actively tracking discussions on game-related news, bugs, and trending topics
- Recall of relevant past discussions and topics to quickly address common concerns
- Creating site improvements based on user feedback, such as new threads or services